Refund Policy

Right of Withdrawal

When purchasing goods on the website, as a customer, you have a statutory 14-day right of withdrawal, which applies from the time you have received an item that you have ordered.

When using your right of withdrawal

You must notify that you regret your purchase. The message should be sent to us at In your message, your name, address, email address, order number, and which goods the return applies to should be clearly stated.

You should immediately and no later than within statutory 14 days after the withdrawal message return the products to us.

You are responsible for the return shipping, delivery, and condition of the products upon return; the products should therefore be sent well packaged and in the original packaging.

On the refund amount, we reserve the right to deduct an amount corresponding to the depreciation compared to the original value of the product in case of used or damaged product.

The right of withdrawal does not apply to

Products that, due to health or hygiene reasons, have been sealed and where the seal has been broken by you.

Products that are of the nature of sealed audio or video recordings and where the seal has been broken by you.

Custom-made product, which has been tailored especially for you or has a clear personal touch according to your wishes.

Services that have been completed and where you have expressly consented to the service beginning without a right of withdrawal.

Goods that can deteriorate rapidly, such as food, for example, coffee beans (ground or whole).

Single issues of newspapers or magazines.

For more about the statutory right of withdrawal, see here.

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